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TELEPHONE AND INTERNET SERVICES

CONTENT

  1. Services Provided by Communication Agencies (b) Telephone and Internet Services (c) Courier Services.

Telephone Services

Telephone services are offered by Nigerian Telecommunication (NITEL). NITEL was established in 1985.  Some of the services provided by NITEL are examined below:

Local Calls

These are calls which are made within a city or town.  For example, calls within Lagos State are regarded as local calls.

Trunk Calls

These are calls made from one town or city to another.  For example calls from Lagos to Kaduna, Yobe, Abeokuta, and Ibadan are called Trunk calls.  To make trunk calls, a subscriber must first dial the code number of the city before adding real phone numbers.  They attract higher charges than local calls.

International Calls

NITEL makes it possible for subscribers to make calls to other countries of the world.  International calls attract higher charges and could be done directly or by asking the operator of the NITEL switchboard to assist in making the call.

Conference Calls

The procedure for conference calls is as follows:

(i) Arrange with the operator to get the conferees together on each person’s telephone.

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