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  1. Universal Rights of a Consumer
  2. Responsibilities of a Consumer


Universal Rights of a Consumer

In any society, there are rights that consumers should enjoy. As a consumer, there are legal rights when purchase of any commodity and service is done.

The following are the rights a consumer:

  1. Right to safety and protection from hazardous goods and services. The consumermust not be exposed to any danger when buying goods or services.
  2. Right to be informed and protected against fraudulent, deceitful or misleading information.The consumer must have access to information on the good he or she intends to buy.
  3. Right to choose and have access to variety of products and services at fair competitive prices.
  4. Right to be heard and to express and represent consumer interest in making economic decisions.
  5. Right to seek redress and to be compensated for misrepresentation, shoddy goods and services. The consumer has the right under the law to be compensated for buying defective goods.
  6. Right to consumer education, to be skilled and be informed.

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