CONSUMER CHALLENGES AND RIGHTS
CONTENT
- Definition of Consumer Redress
- Redress Options for the Consumer
- Procedure for Seeking Redress
Definition of Consumer Redress
Consumer redress is defined as a set of guidelines that protect all consumers. It is a way of making sure that all consumers are treated the same and it provides a method of how to deal with it if one feels he/she has been treated poorly.
Redress Options for the Consumer
Some of the consumer redress options include the following:
1. Public Authorities
For example the Consumer Protection Council (CPC). The primary function of this body is to protect buyers of goods and services against low quality or dangerous products and advertisements that deceive people. They make laws that perform this function. Consumer Protect Council is among the first point of call to aggrieved consumer. It is the best of all redress option because it can result in a positive response from suppliers in term or providing compensations.
2. Individual Court Action
This is very common especially where consumer is a victim of serious fraud.
- NEW: Download the entire term's content in MS Word document format (1-year plan only)
- The complete lesson note and evaluation questions for this topic
- The complete lessons for the subject and class (First Term, Second Term & Third Term)
- Media-rich, interactive and gamified content
- End-of-lesson objective questions with detailed explanations to force mastery of content
- Simulated termly preparatory examination questions
- Discussion boards on all lessons and subjects
- Guaranteed learning
ClassHall Instructor