You must complete Consumer Protection Agencies to unlock this Lesson.
HOW TO SEEK REDRESS
CONTENT
- Meaning of Consumer Rights and Redress.
- Types of Consumer Rights.
- Ways of Seeking Redress.
- Benefits of Providing Redress.
Meaning of Consumer Redress
It is a process of providing a set of rules and guideline that protect all consumers. It is a process of setting right a wrong or providing for fair settlement of justified claims.
Meaning of Consumer Rights
Consumers right are privileges entitled to consumers.
Types of Consumer Rights
The following are the types of consumer rights:
- Right to satisfaction of basic needs: access to basic essential goods and services, adequate food, clothing , shelter, healthcare and education
- Right to be informed: consumers need to be informed about choice and to be protected against dishonest or misleading advertising and labeling
- Right to get truthful and honest information about the goods and services which are purchased.
- Right to choose between products of different qualities and prices which are required to satisfy their needs.
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ClassHall Instructor
Halima Ahmadu
Maryam
Abdul tawwab
Honour Daniel
Wilfred Bassey