<h1><strong>INTRODUCTION TO BUSINESS STUDIES</strong></h1> CONTENT <ol> <li>Meaning and Scope of Business Studies</li> <li>Importance of Business Studies</li> <li>Components of Business Studies: Office practice, Commerce, Financial Accounting/Book Keeping, Computer Studies, Keyboarding/Typewriting</li> <li>Career Opportunities</li> </ol> <strong> </strong> <h2><strong>Meaning of Business Studies</strong></h2> Business Studies may be defined as a combination of inter-related business subjects which lead to learning of basic knowledge and skills. It is a course in education that is designed to cover the basic elementary knowledge and skills in organizing business enterprises as well as general office administration. <h2><strong>Importance of Business Studies</strong></h2> The following are the importance of Business Studies: <ol> <li>Acquisition of basic knowledge of Business Studies.</li> <li>The development of basic skills in office practice.</li> <li>The preparation of students for further learning in Business Studies</li>

<h1>THE OFFICE</h1> CONTENT <ol> <li>The Meaning and Types of Office</li> <li>Functions of an office</li> <li>The Different Office Departments in an Organization</li> </ol>   <h2><strong>Meaning of Office</strong></h2> An office is defined as a room set aside in an organization for all clerical activities. An office can also be defined as a place where the planning and organization in connection with the production and distribution of goods and services are done. Examples of offices are the principal’s office, Banks, Restaurant, Shops etc. In the Principal’s office, records of both students and staff are kept. <strong> </strong> <h2><strong>Types of Office</strong></h2> There are two types of office namely, a small office and a large office. <h3><strong>A Small Office </strong></h3> A small office is usually found in a small organization because the volume of clerical activities is small. A small office usually has one to ten clerical workers. Example of small office are a trader’s shop, the Principal office Patent Medicine shop etc. <h4><strong>Advantages of a Small Office </strong></h4> A small office has the following advantages: <ol> <li>The workers perform a wide variety of duties thereby reducing monotony of work and idle time.</li> <li>It assists workers to learn more of office skills.</li> <li>Workers are able to learn more about the activities within the whole business.</li> <li>The workers enjoy a close relationship with their employers, customers and suppliers.</li> </ol> <h4><strong>Disadvantages of a Small Office</strong></h4> The following are the disadvantages of a small office:

<h1><strong>CLERICAL STAFF</strong></h1> CONTENT <ol> <li>Meaning of Clerical Staff</li> <li>Qualities of a Clerical Staff</li> <li>Duties of a Clerical Staff</li> <li>Confidentiality of Office Information</li> </ol> <br> <h2><strong>Meaning of Clerical Staff </strong></h2> A clerical staff is someone who is employed either in a private business organization or government establishment to perform clerical duties with a corresponding payment of wages called salary. A clerical staff is also referred to as a clerk. A clerk can also be defined as someone who does routine duties in an office. Such duties include: record keeping, staffing service, filing of documents, etc. Examples are typists, account clerks, messengers, etc. <strong> </strong> <h2><strong>Qualities of a Clerical Staff </strong></h2> Qualities of a Clerical Staff are divided into two: Personal Qualities and Job Qualities <h3><strong>Personal Qualities of a Clerical Staff</strong></h3> The personal qualities of a clerical staff include the following:

<h1><strong>THE RIGHT ATTITUDE TO WORK </strong></h1> CONTENT <ol> <li>The Concept of Work and Attitude</li> <li>Punctuality and Regularity</li> <li>Devotion to Duty</li> </ol> <h2></h2> <h2><strong>The Concept of Work</strong></h2> Work can be defined as any activity that a person is engaged in, in order to earn a living. <h2><strong>The Meaning of Attitude</strong></h2> Attitude is the way one thinks about or behaves towards things, persons or situations. Attitude can either be right or wrong, positive or negative, good or bad. <h2><strong>Having Right Attitude to Work</strong></h2> This means consciously choosing to have a positive state of mind towards what you do. You as an individual determine your attitude. <h2><strong>Attributes of a Right Attitude to Work</strong></h2> There are some attributes that show that one has a right attitude to work. These are:

<h1><strong>DEPARTMENTS IN AN OFFICE/ORGANIZATION AND THEIR FUNCTIONS</strong></h1> CONTENT <ol> <li>Kind of Offices in an Organization</li> <li>Meaning of Department</li> <li>Various Departments and their Duties in an Organization</li> </ol>   <strong>Kind of Offices in an Organization</strong> There are generally two kinds of offices in an organization. These are general office and departmental office. <ol> <li><strong>General Office</strong>: This office deals with all the activities in the day to day running of the organization. The Administrative Manager is the head of this office. His responsibility is to coordinate the various activities of other offices. He controls the office workers, employs and deploys them to the department where their services are needed.</li> <li><strong>Departmental Office</strong>: Departmental offices are set up as supporting unit to assist the department in performing their day to day clerical activities. In each departmental office, there are departmental heads that controls the works of the subordinate.</li> </ol> <strong>EVALUATION</strong> <ol> <li>How many kinds of offices are there in an organization?</li> <li>Explain the duties of each of these offices.</li>