<h1><strong>CLERICAL STAFF</strong></h1> CONTENT <ol> <li>Meaning of Clerical Staff</li> <li>Qualities of a Clerical Staff</li> <li>Duties of a Clerical Staff</li> <li>Confidentiality of Office Information</li> </ol> <br> <h2><strong>Meaning of Clerical Staff </strong></h2> A clerical staff is someone who is employed either in a private business organization or government establishment to perform clerical duties with a corresponding payment of wages called salary. A clerical staff is also referred to as a clerk. A clerk can also be defined as someone who does routine duties in an office. Such duties include: record keeping, staffing service, filing of documents, etc. Examples are typists, account clerks, messengers, etc. <strong> </strong> <h2><strong>Qualities of a Clerical Staff </strong></h2> Qualities of a Clerical Staff are divided into two: Personal Qualities and Job Qualities <h3><strong>Personal Qualities of a Clerical Staff</strong></h3> The personal qualities of a clerical staff include the following:

<h1><strong>THE RIGHT ATTITUDE TO WORK </strong></h1> CONTENT <ol> <li>The Concept of Work and Attitude</li> <li>Punctuality and Regularity</li> <li>Devotion to Duty</li> </ol> <h2></h2> <h2><strong>The Concept of Work</strong></h2> Work can be defined as any activity that a person is engaged in, in order to earn a living. <h2><strong>The Meaning of Attitude</strong></h2> Attitude is the way one thinks about or behaves towards things, persons or situations. Attitude can either be right or wrong, positive or negative, good or bad. <h2><strong>Having Right Attitude to Work</strong></h2> This means consciously choosing to have a positive state of mind towards what you do. You as an individual determine your attitude. <h2><strong>Attributes of a Right Attitude to Work</strong></h2> There are some attributes that show that one has a right attitude to work. These are:

<h1><strong>DEPARTMENTS IN AN OFFICE/ORGANIZATION AND THEIR FUNCTIONS</strong></h1> CONTENT <ol> <li>Kind of Offices in an Organization</li> <li>Meaning of Department</li> <li>Various Departments and their Duties in an Organization</li> </ol>   <strong>Kind of Offices in an Organization</strong> There are generally two kinds of offices in an organization. These are general office and departmental office. <ol> <li><strong>General Office</strong>: This office deals with all the activities in the day to day running of the organization. The Administrative Manager is the head of this office. His responsibility is to coordinate the various activities of other offices. He controls the office workers, employs and deploys them to the department where their services are needed.</li> <li><strong>Departmental Office</strong>: Departmental offices are set up as supporting unit to assist the department in performing their day to day clerical activities. In each departmental office, there are departmental heads that controls the works of the subordinate.</li> </ol> <strong>EVALUATION</strong> <ol> <li>How many kinds of offices are there in an organization?</li> <li>Explain the duties of each of these offices.</li>

<h1><strong>INTRODUCTION TO COMMERCE</strong></h1> CONTENT <ol> <li>Meaning and Importance of Commerce</li> <li>Activities which Aid Commerce</li> </ol> <h2></h2> <h2><strong>Definition of Commerce</strong></h2> Commerce is the study of trade and aids to trade. It is concerned with the exchange of goods and services and the agencies that facilitate the exchanges. <h2><strong>Branches of Commerce</strong></h2> There are two <a href="https://classhall.com/lesson/divisions-of-commerce/">branches of commerce</a>: Trade and Aids to Trade. Trade refers to the act of buying and selling of goods and services. Aids to trade refer to the other activities that help facilitate trade. <img class="aligncenter wp-image-15732 size-full" src="https://classhall.com/wp-content/uploads/2018/04/scope-of-commerce.jpg" alt="Introduction to commerce - Branches of commerce" width="587" height="277" /> <p style="text-align: center;"><strong>The Branches of Commerce</strong></p>

<h1><strong>DIVISIONS OF COMMERCE</strong></h1> CONTENT <ol> <li>Classification of commerce into divisions</li> <li>Types of Trade: Home Trade; Foreign Trade</li> </ol> <h2></h2> <h2><strong>Classification of Commerce/Divisions of Commerce</strong></h2> <p style="text-align: center;"><img class="wp-image-15732 size-full aligncenter" src="https://classhall.com/wp-content/uploads/2018/04/scope-of-commerce.jpg" alt="Divisions of commerce - branches of commerce" width="587" height="277" /><strong>Divisions of Commerce</strong></p>   <h2><strong>Trade</strong></h2> <h3><strong>The Meaning of Trade</strong></h3> Trade could be defined as the exchange or buying and selling of goods and services. <h3><strong>Divisions of Trade</strong></h3> Trade is basically divided into two, namely; Home Trade and Foreign Trade.