CONFLICT MANAGEMENT AND RESOLUTION

CONTENT

1. Conflict Management and Resolution
2. Attributes Required for Conflict Resolution

Conflict Management and Resolution

Conflict can be managed and resolved in the following ways:

1. Dialogue/negotiation
2. Compromise
3. Mediation
4. Litigation/through the court of law
5. Through family heads or village heads
6. Avoidance of conflict

Dialogue/Negotiation

This has to do with the two parties involved in the conflict coming together, using dialogue to facilitate the settlement. This negotiation could be made through the representatives of both parties. At the end, a consensus is reached.

Compromise

Here both parties give on the matter that brings about conflict, strike a balance, hence the matter will end up with “no victory, no vanquish” i.e. no winner or loser.

Mediation

Here a third party act as a peacemaker between the two opposing parties to bring about peace. For instance conflicts between two countries are usually mediated by the United Nation Organization (UNO). Besides, African Union (AU) mediates in conflict between members.