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COMMUNICATION
CONTENT:
- Meaning of Communication
- Types or Methods of Communication
- Means of communication: post, telephone, World Wide Web and courier services.
- Importance of communication in business.
Meaning of Communication
Communication can be defined as the giving and receiving of messages or information between two or more parties. It is an aid to trade. For communication to be effective, it must be clearly received, understood and acted upon.
Communication involves the sender, the message being sent and the receiver. This is illustrated below:
Communication is not a one-way affair. The receiver also communicates with the sender either directly or indirectly.
Types of Communication
There are three types of communication namely:
- Oral communication: This includes face-to-face discussions, radio transmission, telephone discussions, lectures, etc
- Written Communication: Examples are writing letters, sending e-mails, report writing, newspapers, magazines, etc.
- Non-verbal Communication: This can be in form of silence, shaking of the head, sign language (for the deaf), raising your eyebrow, etc.
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ClassHall Instructor
Halima Ahmadu
Maryam
Abdul tawwab
Honour Daniel
Wilfred Bassey